How It Works

Official information published and maintained by the Nnekkie team.

How Nnekkie Works

Finding, inspecting, reserving, and paying for student accommodation through Nnekkie is simple and secure. Here is how the current process works.

Step 1 — Create Your Account

Register as a student or agent using your name, email address, and phone number. Select your campus to see relevant lodges nearby. Your account keeps your reservations, payments, receipts, favourites, and conversations together.

Step 2 — Discover Lodges

Browse available lodges within your campus. You can search and filter the complete lodge database by price, lodge type, location, facilities, student type, and listing duration. View photos, videos, prices, facilities, and lodge information before deciding.

Step 3 — Choose How to Proceed

When you find a suitable lodge, Nnekkie provides the following payment options:

Step 4 — Arrange the Inspection

After an inspection payment, use the in-app chat to agree on an inspection time with the agent. Once the inspection has taken place, confirm its completion in the app. The inspection payout is then released to the agent automatically.

Step 5 — Complete an Existing Reservation

If you reserved the lodge by paying 20%, open your active reservation and select Complete Payment. You will pay the remaining 80% of the lodge booking amount before the three-day reservation window expires.

Step 6 — Arrange Lodge Handover

After full payment, communicate with the agent through the in-app chat to arrange the lodge handover. The agent provides access to the lodge, keys, or the appropriate caretaker contact.

Step 7 — Confirm Handover

After receiving the lodge, confirm the handover in the app. This completes the reservation and allows the agent’s eligible payout to be processed automatically. If an automatic bank payout fails, the amount appears in the agent’s wallet for withdrawal.

Step 8 — Access Your Receipt

Your completed reservation and payment receipt remain available in the app as confirmation of the transaction.


For Agents — Listing and Managing Lodges

  1. Sign in with an approved agent account.
  2. Open the lodge-listing section and add a new lodge.
  3. Enter the lodge name, campus, address, category, price, applicable fees, facilities, capacity, description, photos, and video.
  4. Preview the listing and publish it for students within the selected campus.
  5. Receive notifications when students pay for inspections, reserve lodges, or complete payments.
  6. Use the in-app chat to arrange inspections and lodge handovers.
  7. Receive eligible payouts automatically after the student confirms the relevant inspection or handover.

Sharing a Lodge

Students and agents can share lodge listings with friends, coursemates, and potential roommates. Shared links allow others to view the lodge online or open it directly in Nnekkie, making it easier to compare accommodation and decide together.

For further assistance, chat with us through the app or email [email protected].